Eco247 Wheelie Bin Exchange Service FAQ

What is the Eco247 Wheelie Bin Exchange Service?

Our service is like a gas bottle exchange, but for a range of sustainable products delivered right to your door! Think firewood, cat litter, and more, conveniently delivered in reusable Eco247 wheelie bins.

How does it work?

    1. Purchase your Eco247 bin: Choose between the 100L Little Eco Bin or the 240L Big Eco Bin when you place your first order. You own the bin outright!
    2. Order refills: Select your desired products from our range, which are delivered in your chosen bin. No need to be home for delivery!
    3. Exchange your empty bin: Simply leave your empty bin out when placing your next order. We'll swap it for a full one, keeping the cycle going.
    4. Upgrade or switch bin sizes: Feeling like you need more or less space? You can upgrade your Little Eco Bin to a Big Eco Bin, or exchange a Big Eco Bin for two Little Eco Bins at any time.
    5. Ending your service: If you no longer need our service, just let us know and we'll be happy to pick up your empty bin.

What are the dimensions of each bin?

Where is the Eco247 wheelie bin service available?

We are currently only servicing Melbourne and surrounding areas in Victoria, Australia. We are working on expanding our service to other locations in the future, so please stay tuned!  We are able to post packets of tofu cat litter to other states but not the wheelie bins.

Can I exchange a Big Eco Bin for two Little Eco Bins?

Yes! Simply let us know when you place your next order and we'll make the switch.

Can I upgrade a Little Eco Bin to a Big Eco Bin?

Of course! Just choose the "Upgrade to Big Eco Bin" option when placing your next order.

What if I don't need the bin anymore?

No problem! Contact us and we'll arrange to pick up your empty bin from your convenience.

Is the Eco247 service similar to gas bottle exchange?

The concept is similar, but we bring the convenience of refills directly to your home, eliminating the need to visit a store or station.

Do I need to be home for deliveries?

No! We just leave your full bin and take the empty one, so you don't need to be around.

Is there a minimum order amount?

Yes, there is a minimum order amount for deliveries to cover our costs. This information is available on our website and during checkout.

I have another question!

If you have any other questions about our service, please don't hesitate to contact us! We're always happy to help.

We hope this FAQ helps clarify how the Eco247 Wheelie Bin Exchange Service works! Remember, we're all about making sustainability convenient and rewarding for everyone in Victoria.