Frequently Asked Questions
Plant Based Cat Litter
Is Plant Based Cat Litter safe for kittens?
Kittens under 12 weeks are more likely to mouth or ingest litter out of curiosity. Their digestive systems are still developing, so even “safe” ingredients can be risky in larger amounts.
We recommend waiting until 12+ weeks before introducing our clumping or edible-ingredient-based litters.
Is the Plant Based Cat Litter clumping? How strong are the clumps?
Yes, Eco 247 Cat Litter is highly clumping. The clumps form tightly and easily, making it simple to scoop out waste without breaking apart. This ensures a cleaner litter box and less mess. To learn about which litter type performs better, click here!
Does the Plant Based Cat Litter Cat Litter dissolve in water?
Yes, our Pea Husk and Millet Cat Litter is water-soluble and dissolves in large amounts of water. Which It can be safely disposed of in compost or landfill where it will break down naturally. Cassava Cat Litter is not dissolvable.
Does the Plant Based Cat Litter dissolve the pee?
No, it only dissolves in large amounts of water. So, your kitty's pee will turn into strong clumps.
Is the Plant Based Cat Litter flushable?
While Pea Husk and Millet technically is flushable in small amounts, we recommend disposing of used litter in the trash to avoid potential plumbing problems. It's best for the environment and your pipes! Cassava is not toilet-flushable.
How much litter should I put in the tray?
At least 5-7cm of pea husk cat litter is the key to optimal odour control and performance. Keep your kitty's throne fresh and inviting!
How clean are the Cat Litter Bins?
Our Cat Litter Bins of Plant Based Cat Litter are meticulously cleaned and sterilised between each use, making them perfect for bringing the litter box indoors. No unwanted guests or odorous surprises here!
Where should I store my Cat Litter Bin of Plant Based Cat Litter?
For best results, keep your Cat Litter Bin of Plant Based Cat Litter in a cool, dry place out of sunlight, preferably indoors. Moisture and heat can affect performance. If outdoors is necessary, invest in a protective cover to ensure optimal freshness.
How often should I scoop the litter box?
For the best hygiene and to keep odours at bay, we recommend scooping out solid waste daily. You should also stir the litter to redistribute the clumps and add a bit of new litter, ensuring even absorption.
How long does a Cat Litter 2.3kg Bag last?
The duration of a bag of Eco 247 Cat Litter depends on how many cats you have and how often you scoop. Typically, a 2.3kg bag lasts for a single cat for about one to two weeks, but this may vary.
How long does a Cat Litter 12kg Box last?
The duration of a box of Eco 247 Cat Litter depends on how many cats you have and how often you scoop. Typically, a 12kg bag lasts for a single cat for about one to two months, but this may vary.
Firewood
What is Kiln-Dried Firewood?
Our firewood is kiln-dried to 8% moisture content. This means it lights faster, burns hotter, and produces less smoke and ash compared to green or air-dried wood. Learn more by clicking here.
What’s in the bricks?
Our compressed firewood bricks are made from recycled sawdust waste — collected from local timber manufacturers. The sawdust is compressed under high pressure (no glues, no additives) and kiln-dried. Each brick burns for up to 2.2 hours, giving you long-lasting, clean heat.
Are the bricks or offcuts better?
That depends on your needs:
- Bricks = long, steady burn with minimal ash — perfect for heaters and overnight warmth.
- Offcuts = fast-burning and hot — great for getting your fire going or topping up.
Most customers love using both together for the best performance.
Where does your wood come from?
Our offcuts come from local carpenters and furniture makers — we rescue hardwood that would otherwise end up in landfill. Our sawdust bricks are made from reclaimed timber waste, also saved from going to waste. No forest clearing. No logging. Just smart recycling.
Is your firewood treated or toxic?
Nope. No glues. No chemicals. No nasties.
Our firewood is 100% natural, safe to burn indoors, and ideal for wood heaters, pizza ovens, smokers, and open fireplaces.
Does it come stacked?
No stacking required. Our firewood is delivered in 240L wheelie bins — clean, easy to store, and reusable. Just roll it into your garage or shed. Way better than a loose dump on your driveway. Learn more by clicking here.
How many bricks do I need per night?
Usually just 2 to 3 bricks will keep a steady, warm fire going through the evening. Combine them with a few offcuts and you’ll have a blazing fire in minutes.
Do Eco 247's firewood burn hotter than regular firewood?
You bet! Our firewood pack a punch, burning hotter than traditional firewood because of its low moisture content. Get more bang for your buck (and warmth for your fire pit).
Are Eco 247's firewood cost-effective?
Compared to regular firewood, bricks offer excellent value. They burn hotter, so you need less, making them a budget-friendly choice for cozy nights by the fire.
Isn’t firewood bad for the environment?
Not ours. We use wood that already exists — offcuts and sawdust that would be dumped or burned as industrial waste. We simply transform it into usable firewood, reducing landfill and emissions. Plus, we plant a tree for every bin sold.
Downunder Toilet Paper
Where is the toilet paper made?
Our toilet paper is manufactured overseas in China by an FSC-certified supplier, ensuring ethical sourcing and high production standards. While we design everything right here at Eco 247 HQ in Victoria, overseas production allows us to maintain quality and affordability — without compromising on sustainability.
Is your toilet paper actually eco-friendly?
Yes! Our rolls are made from 100% bamboo, which grows faster, uses less water, and doesn’t require replanting — making it one of the most sustainable fibres on Earth. Plus, our packaging is plastic-free.
Is it safe for septic tanks and RVs?
Absolutely. Our toilet paper is septic-safe, biodegradable, and designed to break down quickly — perfect for home systems, off-grid setups, and caravans.
Is it soft or scratchy?
Let’s be real: some “eco” brands feel like they’re made from recycled sandpaper. Ours? Soft, strong, and 3-ply smooth — without the plastic wrapping or chemical bleach.
Do you have scented or printed rolls?
Nope. Just clean, unscented, 100% bamboo goodness — no inks, dyes, or perfumes. It’s the kind of roll your skin (and your conscience) will thank you for.
Why don’t you make it in Australia?
We’d love to — and we’re working toward that. But for now, bamboo toilet paper can’t be sourced locally in commercial volumes. Rather than using Australian trees, we opted for responsibly farmed bamboo from overseas to keep the product sustainable and affordable.
Ordering & Delivery
How do I order bin refill of Cat Litter?
It's easy! Simply order a refill and leave your empty bin out. We'll come by and refill your empty bin with fresh litter. No hauling of cat litter required!
How do I order bin exchange of Firewood?
It's easy! Simply order a bin exchange and leave your empty bin out. We'll swap it for a fresh, full one. No hauling of firewood required!
Do you offer bin covers?
We do! Bin covers are a great option if you need to store your Cat Litter or Firewood outdoors. They protect your fuel from the elements, ensuring optimal performance and longevity. Purchase your Firewood Bin Cover or Cat Litter Bin here.
I'm outside the delivery zone (Victoria-based), what do I do?
As a small Victorian business, we are working towards expanding our delivery in the future. Stay updated by joining our mailing list or following our socials. A good alternative is using someone's address who lives in our delivery zone, and then you can pick it up!
I'm outside the delivery zone (Interstate), what do I do?
As a small Victorian business, we are working towards expanding our delivery in the future. Stay updated by joining our mailing list or following our socials.
Have Another Question?
If you have any other questions about our service, please don't hesitate to contact us! We're always happy to help.
We hope this FAQ helps clarify how Eco 247 works! Remember, we're all about making sustainability convenient and rewarding for everyone in Victoria.