FAQ - Eco 247

Frequently Asked Questions

Plant Based Cat Litter

How clean are My Little Eco bins?

Our My Little Eco bins of Plant Based Cat Litter are meticulously cleaned and sterilised between each use, making them perfect for bringing the litter box indoors. No unwanted guests or odorous surprises here!

Is the Plant Based Cat Litter flushable?

While technically flushable in small amounts, we recommend disposing of used litter in the trash to avoid potential plumbing problems. It's best for the environment and your pipes!

Is the Plant Based Cat Litter eco-friendly?

Absolutely! Made from plant-based, biodegradable materials, this litter is a win for kitty comfort and the planet. Let your cat purr with peace of mind. Learn more here.

How much litter should I put in the tray?

At least 5cm of pea husk cat litter is the key to optimal odor control and performance. Keep your kitty's throne fresh and inviting!

Where should I store the My Little Eco Bin of Plant Based Cat Litter?

For best results, keep your My Little Eco Bin of Plant Based Cat Litter in a cool, dry place out of sunlight, preferably indoors. Moisture and heat can affect performance. If outdoors is necessary, invest in a protective cover to ensure optimal freshness.

Firewood

What is Eco 247's firewood?

Think recycled sawdust from furniture makers, squished together at high heat. That natural wood glue melts, binding these logs into eco-friendly fuel superstars. Burn bright without harming the planet!

Do Eco 247's firewood burn hotter than regular firewood?

You bet! Our firewood pack a punch, burning hotter and longer than traditional firewood. Get more bang for your buck (and warmth for your fire pit).

Are Eco 247's firewood cost-effective?

Compared to regular firewood, briquettes offer excellent value. They burn longer, so you need less, making them a budget-friendly choice for cozy nights by the fire.

Ordering & Delivery

How do I order refills?

It's easy! Simply order a refill and leave your empty bin out. We'll swap it for a fresh, full one (same size, of course). No hauling of of cat litter or firewood required!

Do you offer bin covers?

We do! Bin covers are a great option if you need to store your briquettes outdoors. They protect your fuel from the elements, ensuring optimal performance and longevity. Purchase your My Big Eco Bin Cover or My Little Eco Bin Cover here.

Refer a Friend Promotion

Do I need an account to participate?

Yes, you'll need to log in or create an account to get your unique link. It's quick and easy, and you'll be surprised how much good can come from a click!

Where do I find my unique link?

Head to the "Refer & Earn" widget on the right side of the screen and log in. Your personalised link will be waiting for you to share.

How does the Refer a Friend program work?

Share your unique link with friends, and if they make a purchase, you both receive $10 off your next order! Spread the eco-love and score bonuses!

Are there any limitations to the program?

The $10 Off discount code applies to orders over $110. Let your friends know they can stock up on eco-friendly goodies and get rewarded!

Our Commitment to Sustainability

Wheelie Bin Exchange Service

Sustainability should be convenient and rewarding. We deliver all our products in our reusable Eco247 wheelie bins – which you get for free when you place your first order!

By doing so, we eliminate single-use packaging and lower our carbon footprint while still delivering affordable, top-quality sustainable products for you.

Learn More

Tree Planting with TreeProject

Besides reducing landfill waste with our sustainable products and delivery, we’re also committed to planting the seeds of a healthier planet.

In partnership with TreeProject, we plant a tree for every My Big Eco Bin and every three My Little Eco Bins sold. Bin exchanges are also included. More bins, more trees, more clean air. You can join us!