If you rely on firewood to heat your home, you may be eligible for up to $650 in financial support through the Victorian Government’s Utility Relief Grant Scheme (Non-Mains). This one-off payment helps low-income households and concession cardholders cover the cost of off-grid energy sources — including firewood from Eco 247.

Who can apply

You may qualify if you hold one of the following concession cards:

• Pensioner Concession Card

• Health Care Card

• Veterans’ Affairs Gold Card

For firewood, your wood heater must be your home’s only fixed source of heating, and you’ll need to complete a statutory declaration confirming this.

How to apply

1. Request your Eco 247 firewood invoice
   Email us with your full name, contact details (phone number and email), and residential address. We’ll provide the invoice required for your application.

2. Submit your application

   • Visit the Utility Relief Grant Scheme (Non-Mains) page.

   • Fill out the required application form.

   • Attach your firewood invoice and other supporting documents, such as proof of concession card eligibility.
3. Await Approval: Applications are assessed by the Department of Families, Fairness and Housing. If approved, the grant will be provided as a payment towards your eligible energy costs.

What happens after approval?

Once your application for the Utility Relief Grant Scheme (Non-Mains) is approved, the following steps take place:

1. Payment is Processed:

   • The grant payment (up to $650) will be made directly to the supplier of your non-mains energy source—in this case, Eco 247 for your firewood purchase.
   • If the grant amount exceeds the cost of your purchase, the remaining balance may be applied to future eligible non-mains energy costs.

2. Confirmation from Eco 247:

   • Once we receive the payment, we’ll notify you that your firewood order has been covered (partially or fully, depending on the grant amount).
   • If additional payment is required, we’ll provide you with the balance due and options to complete the transaction.

3. Receive Your Firewood:

   • After payment confirmation, your firewood will be prepared for delivery or pickup, as per your order arrangement.

4. Ongoing Support:

   • If you continue to face financial hardship in the future, you may reapply for assistance after 12 months (depending on eligibility).

This grant not only helps ease your financial burden but also ensures you and your household stay warm and comfortable.

Need assistance?

If you’re ready to apply for the Utility Relief Grant Scheme and need an invoice for your firewood purchase, we’re here to help! Reach out to us with your details:

• Full Name
• Contact Details (phone number and email)
• Residential Address

Send your enquiry today, and our team will provide you with the necessary invoice to support your application.